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How to order - Returns

You can place orders in 4 ways:
 
  • b2b
With the easy-to-use and carefully designed tool of our website, you will accurately order the products you want, having at your disposal all the useful information.

We make sure to always keep it updated and properly updated with active products, availability and current prices.

Upon receipt of your order, we respond by confirming with a copy of your order with the exact quantities available.
 


  • By telephone

2105765300, 2105727888, 2105725329

We are available to record your order and provide you with any help, information or answer to any of your questions. You can contact us from Monday to Friday: 08: 30-17: 00 and Saturday: 08: 30-14: 00
 

  •  Fax

2105724053

In order to execute an order we received via fax, you must already be our customer or have registered through our website or by phone. It is necessary to report your details legibly: Name, VAT number and contact phone number. You must also write on each separate line: the code of the item and the quantity, as well as any comment you want to mention.
 

  •  e-mail

info@tsafal.gr

In order to execute an order we received via e-mail, you must already be our customer or have registered through our website or by phone. It is necessary to provide your details: Name, VAT number and contact phone number. You must also write on each separate line: the code of the item and the quantity, as well as any comment you want to mention. 
 

 
RETURNS:

Returns are not accepted.

Defective products or possible order errors will be accepted ONLY after communication and consultation with the company and within 30 days from the date of invoicing.

The goods travel on behalf of and at the risk of the customer.

Ownership of the goods is withheld until the full payment of the price.

The Courts of Athens are competent for any dispute that may arise.
 
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